Non-Fault Claims
Get the Compensation & Repairs You Deserve
Had an Accident That Wasn’t Your Fault?
We Can Help!
If you’ve been involved in a non-fault accident, you don’t have to go through your own insurance or pay your excess. At Midland Motor Services LTD, we specialize in hassle-free non-fault claims, ensuring you get the repairs, compensation, and courtesy vehicle you’re entitled to—without affecting your no-claims bonus.
What is a Non-Fault Claim?
Your Rights After a Non-Fault Accident
Our Non-Fault Claim Process
Why Choose Us for Your Non-Fault Claim?
A non-fault accident is when another party was responsible for the damage to your vehicle. Instead of going through your own insurer, we work with a specialist accident management company to claim directly from the at-fault party’s insurer.
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✔ Your Choice of Repairer – You are not obligated to use your insurance company’s preferred repairer. Choose Midland Motor Services LTD for expert repairs.
✔ No Excess to Pay – The at-fault party’s insurance covers the repair costs.
✔ Courtesy Car Provided – Stay mobile while your vehicle is being repaired.
✔ No Impact on Your No-Claims Bonus – Your insurance remains unaffected.
✔ Genuine Parts & Quality Repairs – We use manufacturer-approved parts and high-quality materials to restore your vehicle to its pre-accident condition.
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🔹 Step 1 – Report the Accident
Contact us as soon as possible. We’ll assess the damage, gather details, and liaise with our accident management partners to get your claim started.
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🔹 Step 2 – We Arrange Everything
We handle all communication with the at-fault party’s insurer, ensuring your claim is processed quickly and efficiently.
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🔹 Step 3 – Courtesy Car Delivered
While your car is being repaired, we arrange a like-for-like replacement vehicle, so you're not left without transport.
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🔹 Step 4 – Expert Repairs
Our skilled technicians will repair your vehicle to the highest standard, ensuring it looks and drives like new.
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🔹 Step 5 – Final Quality Check & Collection
Once repairs are complete, your car undergoes a thorough inspection before being returned to you. We handle all outstanding paperwork to finalize your claim.
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🚗 We Work for You, Not the Insurance Company – Your best interests come first.
🚗 Seamless, Stress-Free Process – We handle the claim from start to finish.
🚗 No Upfront Costs – Repairs are covered by the at-fault party’s insurer.
🚗 Fully Managed Claims Service – No hassle, no paperwork, no chasing insurers.
🚗 Quality Repairs, Guaranteed – Your vehicle is restored to pre-accident condition.