Know Your Rights – Choose the Repairer You Trust
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If you've been involved in an accident, it's important to understand your rights as a consumer. You have the legal right to choose who repairs your vehicle, even if your insurer recommends a specific garage. At Midland Motor Services LTD, we want to ensure you're informed and in control.
Your Right to Choose Your Repairer
Some insurers may try to steer you towards their approved repairers, but the law is clear:
✔ You are not obligated to use your insurer’s recommended repair centre.
✔ You have full freedom to select a trusted, independent repairer like Midland Motor Services LTD.
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Why exercise your right to choose us?
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Personal Service: We care about quality, not insurer shortcuts.​
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High-Quality Repairs: Our skilled technicians use the best materials and manufacturer-approved methods.​
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Hassle-Free Claims: We handle the paperwork and liaise with insurers directly.
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Courtesy Cars Available: So you stay mobile while your car is being repaired.
Will It Affect My Claim or Insurance?
No. Your insurer cannot penalize you for choosing your own repairer. You are entitled to the same claim settlement, regardless of where you take your vehicle.
Repairs You Can Trust
At Midland Motor Services LTD, we stand by our workmanship and customer service. We’re proud to be a local, family-run business that puts your satisfaction and safety first—not the insurer’s convenience.
Need Help with Your Claim?
Have questions about your rights or want advice on your accident claim?
Contact us today and let us guide you through the process.